A calendar that doesn't know your customers
A generic calendar app will hold an appointment, but it doesn't know that the 9am is a returning customer with a Ford that was in six weeks ago for the same noise. So the advisor looks that up separately, or doesn't, and the car gets checked in cold.
Booking is also where double-commitment happens: two big jobs promised for the same afternoon because nobody could see the day as a whole when they said yes.
How scheduling works
Book against a real customer and vehicle
An appointment is attached to the customer and the vehicle, not just a name in a box, so the history is there when they arrive.
See the day, week or month
Switch between views depending on whether you're answering "can you take me Thursday?" or planning the week.
Check in to the shop floor
When the car arrives, checking it in puts it on the board as on-site, so scheduling and the floor aren't two separate systems.
What changes in the shop
- The advisor knows the vehicle's history before it's on the lift.
- Today's expected arrivals are visible next to what's already in the shop.
- Check-in is one step rather than re-entering a customer who's been coming for years.
Every feature is in the one plan — see what Underhood costs.